Where do you ship from?
We ship from the USA! More specifically from Austin, Texas
Do You Ship Internationally?
Yes, we do ship internationally!
Do You Ship to PO Boxes?
Yes! We will ship to any PO Boxes in the United States
When will I get my Wood Burning Kit / Pyrography Machine?
- Delivery: 3-5 business days - U.S.
- Delivery: 5-10 business Days - Canada
- Delivery: 7-15 business days - All other Countries
We Use Fedex and USPS depending on where you live or what kind of address you have.
Is Your Site Secure?
The Wood Burning Kit site is completely safe and secure with the latest SSL secure encryption technology.
How Can I Track My Order?
You will receive an automated email for USPS or Fedex containing your tracking number once your order has shipped.
What is your return policy?
If you are not 100% satisfied with your wood burning kit or pyrography machine within 30 days we will give you a full refund, no questions asked! As long as the product is in good condition, we will accept the return. Please allow up to a 7 days for the payment to be transferred back into your account.